AC2021 - 204: Keeping it Real: Building a Culture of Trust

Qualifies for CPD hours - Business Acumen

The adage culture eats strategy for breakfast has morphed: culture now devours everything in its path. The best people, most bullet-proof plans, and finely engineered processes have all fallen prey to its silent power. How you embrace the responsibility of nurturing culture is one of the most important legacies of your leadership. From navigating moral mazes to making sound ethical decisions, your words and deeds are the promises of cultural cause-equity.  And forget about clichés of authenticity like “walking the talk” or “having an open door”; these will not endear others to your cause. Today’s emerging leaders need to experience a changed culture and see themselves directly contributing to it. They want to be exemplars of higher purpose leadership.

This session will explore five emancipators’ frameworks to help you earn, empower, and engender a culture of trust. You’ll be supported to leap onto five steppingstones that prepare you to lead a healthier culture. Beginning with a deep dive into “authentic” behaviour, leaders will more fully appreciate how to foster cultural intelligence by enabling collective and connective intelligence. Appreciating context then fuels the boundless empathy and tireless activism that are touchstones of a progressive association culture. As you skip across the steppingstone process, you’ll identify possibility spaces that call for your unique cultural coaching. As a higher purpose leader, you’ll embrace the potential of trust-as-process, enhancing cultural confidence to grow your worth as an inclusive, future-facing organization.

Learning Objectives

• Learn how to harness the words and deeds that foster a culture of cause-equity
• Explore a framework of 5 emancipators to help you earn, empower and engender a culture of trust
• Identify the stepping stones that will open up new ways to create collective and connective intelligence

Dr. Jill Birch

Founder & CEO
BirchGrove Inc.

Jill is the founder and CEO of BirchGrove Inc., an organization dedicated to igniting leadership breakthroughs for organizations, teams and individuals. For the past 8 years she has been speaking to groups around the world about the seven disciplines of relational leadership – a new way for organizations to achieve results and contribute to more collaborative and healthy organizations.

Jill walks the talk. While she was a CEO and C-Suite executive she developed strategies that resulted in double digit growth and international partnerships while elevating the customer experience. Prior to this, Jill developed and facilitated leadership programs for Fortune 500 companies and international organizations. She helps organizations identify what’s preventing them from achieving their strategic objectives and then collaboratively designs solutions to close these gaps. She has deep experience across numerous sectors including hi-tech, finance, telecom, health, education and not-for-profit sectors.

Relational leadership offers a fresh way to help leaders proactively respond to the seven most common critical moments of their leadership. This practical and disciplined approach resonates amongst leaders, teams, Boards and human resource professionals to nurture culture and build trust.