AC2021 - 116: Bridging the Cognitive Demands of Working At Home vs. In-house

2021 Annual Conference

Member: $25.00
Non-Member: $35.00

Qualifies for CPD hours - Organizational Effectiveness - Talent Management - Workforce Planning

Everything changed with COVID-19; staff who had never worked remotely worked full time from home, with partners, kids, and various distractions.  Management of these workers may have been different; more flexible, less stringent hourly requirements, varying hours, flexible project deadlines. Now staff are back at the office, and we’re faced with managing difficult things; How did working at home change the work we do? Can they continue to work remotely?  How frequently?  Which staff are struggling with coming back to the office?  What organizational plan is in place to reintegrate staff into the workplace? Companies should consider assessing and comparing the cognitive demands pre- and post- working at home to better understand these issues.  The information contained in a Cognitive Demands Assessment (CDA) maps out the job requirements and can compare the differences between working at home and in the office.  Thorough documentation of these demands can assist with successful job accommodations for workers struggling with reintegration and can provide a road map for success.

Learning Objectives

  • The valuable information a CDA can capture
  • Map out best practices on how to compare working at home vs. office requirements
  • Explore how to use this information for appropriate and successful accommodations as staff reintegrate to working in-house.

Sarah Snable

Owner | Certified Ergonomist

Sarah Snable is a Certified Professional Ergonomist and Registered Kinesiologist, with more than 14 years’ experience conducting ergonomic assessments and training/education sessions. She is one of the co-owners of PROergonomics, an ergonomics consulting and training company. Sarah specializes in providing project management and ongoing support for her clients to manage the assessment process for documenting physical and cognitive demands of their jobs (also know as PDAs and CDAs).

She has been the lead in completing several large-scale PDA/CDA projects for municipalities in Ontario – totaling almost 400 jobs to date! She continues to work with other public and private organizations to develop Cognitive & Physical Demands Assessments, ergonomic risk assessments, job matching and RTW (return-to-work) accommodation assessments, as well as various training and education initiatives related to injury prevention.