VIA ZOOM: Labour Relations Certificate Program

Date and Time

Starts:09/29/2020 8:30 AM

Ends:10/02/2020 4:30 PM

Event Type: Certificate

21 Hours Hour(s)

Online: Zoom


HRPA Members:
$1650 + Taxes
$2060 + Taxes
Join HRPA Now


Additional Information

To determine if your company qualifies to have the costs of this program covered through a grant, click here.

Event Sponsor

This program is being redesigned and will be delivered in OnLine format via ZOOM

Detailed Agenda will be provided on June 23rd, 2020


Engage, Motivate, Develop more Positive Labour and Workplace Relationships

Today’s employers expect HR professionals to effectively manage within a unionized environment.

<  Develop strategies to engage, motivate, and develop more positive labour and workplace relationships.

<  Leverage the greater benefit of establishing and maintaining long-standing healthy relationships between managers and unionized workers.

In this intensive three-day certificate program designed for HR practitioners, you will partner with your fellow HR peers using a practical simulation approach to:

<  Examine the legal landscape governing labour relations.

<  Review collective agreement administration and best practices in contract interpretation.

<  Implement a proactive approach to engage and develop positive union-management relationships.

<  Understand and navigate the collective bargaining process.

<  Explore a process for conducting effective investigations to minimize risks and legal exposures.

<  Become a trusted advisor and proactive, fair and objective in resolving disputes.

<  Participate in hands-on simulation-based learning to develop skills to resolve grievances, conduct workplace investigations.

<  Learn how to use of effective negotiation skills to create win-win scenarios when bargaining.

Why you should Attend:

<  Navigate through the legal landscape and relevant labour-related legislation.

<  Apply the labour relations framework and core elements for day-to-day interactions with union counterparts

<  Interpret and administer the collective agreement in a fair and equitable manner ensuring productivity and consistent application

<  Develop interest-based skills to diffuse positional behaviour and engage challenging parties

<  Conduct effective investigations to minimize risks and legal exposures Participate with skills and confidence in all aspects of the union-management relationship

What you will Gain:

<  Implement a proactive approach to engage and develop positive union-management relationships

<  Understand and navigate the collective bargaining process

<  Explore a process for conducting effective investigations to minimize risks and legal exposures

<  Be a trusted advisor and proactive, fair and objective in resolving disputes

<  Use effective negotiation skills to create win-win scenarios when bargaining

Who should attend:

This Certificate Program is Highly Recommended for the HR practitioner who works in a unionized setting or a practitioner wishing to further develop their expertise in labour relations.


Fabulous training with excellent, knowledgeable facilitators!!

I loved that we started from the grass roots. It reinforced my current level of LR experience and helped me to know I was on track. I believe this was a great benefit to those limited/no LR experience as well.

Laura Williams was excellent and I would highly recommend her for not only her expertise but her exceptional interpersonal skills!

The way the material was presented provided me with an ease of understanding, removing the mystery around how to negotiate. It verified that I have always had the right intentions in working with labour, boosting confidence in my abilities to negotiate.

Many years of experience, have revealed for me, dealing with: operational needs, customer needs, and most important the needs of the employee's.... have an alga rhythm to reflect upon, to keep you focused and be fair and consistent is key. I really like the BRAVE model!

Very impressed

Speaker bio(s)
Speaker Lisa McFarland

Lisa McFarland, CHRP, CHRL, Practice Leader

Lisa McFarland brings more than 25 years of experience in the field of Human Resources, specializing in designing and delivering high-quality learning solutions that align with organizational culture and people strategy.

 As a member of the Williams HR Consulting team, Lisa is dedicated to designing effective learning for clients focused on promoting leadership capability, elevating team performance and supporting ongoing professional development to drive business outcomes. In the course of her career, Lisa has worked primarily in complex, fast-changing organizations. She has experience working as an HR professional in the pharmaceutical, property management, recruitment solutions, transportation, and education services sectors. She has expertise with global organizations and cross-cultural teams within both public and private sectors and in union and non-union environments.

 Lisa conveys enthusiasm for her subject matter that translates into a vibrant learning experience – making learning fun. Her participants consistently describe her as “energetic” and “insightful”.

Speaker Laura  Williams

Laura  Williams, Founder and Principal

As the founder and principal of Markham-based Williams HR Law and Williams HR Consulting, Laura boasts more than 16 years of experience providing strategic advice and legal representation to employers on a full range of labour and employment law matters. Her core practice areas include pre-termination advice and strategy, workplace safety and insurance, wrongful dismissal actions, union organizing and certification, grievance arbitration, human rights, investigations, harassment management, privacy, employment standards, workplace policies, employment contracts and workplace culture recovery.

Laura is passionate about providing her clients with proactive advice designed to minimize workplace law challenges, maximize employee engagement and boost their bottom line performance. She is widely recognized as a leader in helping employers leverage innovative strategies to reduce liability and costs derived from ineffective and non-compliant workplace practices.

Laura has been featured in various industry magazines and human resources publications including PROFIT magazine, where she provides monthly expertise and insights on a wide range of employment law and employee engagement issues. Laura has also been featured in various publications including HR Professional Magazine, Canadian HR Reporter and Canadian Employment Law Today. In addition, Laura has appeared in national broadcast and print media including CTV News, CBC Radio and the Globe and Mail. She speaks frequently at human resources law seminars and conferences and regularly conducts workshops and in-house training for employers as well as for the Human Resources Professionals Association (HRPA). Laura is an instructor of the Labour Relations course in The University of Toronto’s School of Continuing Studies Human Resources Management Program.

In addition to her work, Laura is the proud mother of three, as well as a member of various professional organizations and community service associations.

In March 2013, Williams HR Law was honoured with the Richmond Hill Chamber of Commerce’s prestigious Business Achievement Award and in 2014 was awarded York Region Small Business of the Year.