York Region: Organizational Transformation, Culture and Change Management

Date and Time

Starts:09/29/2022 6:15 PM

Ends:09/29/2022 8:30 PM

Registration Closes:09/28/2022 8:00 AM

Event Type: Mentoring

2 Hour(s)

Richmond Hill Country Club 8905 Bathhurst St. Richmond Hill, ONTARIO




Additional Information

Cancellation Policy: If less than three-(3) business days notice is provided: The member will be charged a $30 no show fee. Cancellations must be made prior to Mon. Sept. 25th to avoid the no show fee. If three (3) or more business days notice is provided: The members registration will be cancelled without penalty.

Any required Proof of Vaccination and/or PPE safety protocols for this in-person event will be shared closer to the event date.

Event Sponsor

This session will take a look at the concept of organizational transformation - the pitfalls, the sure wins and the role of leadership. It will discuss the following:

  • Three pillars: people, process, technology
  • The importance of planning, leadership, change management and ongoing maintenance
  • The difference between organizational transformation and organizational change.
  • The role, and the importance of people and team-building.
  • Employee engagement and continuous improvement.
  • Measurement and accountability.
  • The importance of data in evidence-based decision-making.
  • Digitization and AI in transformation
  • Post-covid considerations.

There will be real life examples shared with the audience, as well as tips and recommendations, specifically for HR professionals.

Participants will learn:

1) How strategic planning can set up organizational change, and the important role that culture plays in it
2) The importance of a team concept in transformation
3) Gain an understanding of the people factor - what can make or break a transformational exercise.


6:15pm - Opening Remarks

6:30pm - Speaker Presentation

8:15pm - Q & A Session

8:30pm - Closing Remarks

Registration Closes: September 28, 2022 at 8:00 AM

Registration Difficulties or Questions? Please reach out to our Chapter Experience Coordinator, Rebecca Lauzon,  rlauzon@hrpa.ca


Speaker bio(s)
Bernadette De Souza, Certified Professional Coach

Bernadette is a Certified Professional Coach specializing in Executive, Career Transition and Life Coaching. She is a skilled facilitator and conducts strategic planning and team-building workshops for leaders and other professionals. She sits on the Board of Directors of two not-for-profit organizations. Skilled in career and leadership development, she is also a genuine people leader and motivator, inspiring all levels of professionals while grooming and nurturing diverse talents. With over 30 years as a senior executive and leader in the Ontario Public Service (OPS), the not-for-profit sector and international agencies, Bernadette’s career has focused on leading and implementing major transformational initiatives, with an emphasis on people impacts. She has a track record of exploring unchartered territory, building start-ups, using strategic visioning and collaboration as foundational elements of the change. She has led multiple mergers and divestments with user design and the voice of the customer being the focal strategy. In the past, Bernadette was an international diplomat, working in liaison, program management and disbursement roles at the United Nations New York, the U.N. (FAO) in Rome, Italy, the World Bank in Washington D.C., and Dar es Salaam, Tanzania. Bernadette majored in Biochemistry, and her graduate studies focused on Business, International Relations and Organizational Management at George Washington and Georgetown Universities in Washington D.C. She is an alumnus of the Disney School of Service, Harvard Business School Executive Program, and is a graduate of the Ivey School of Business Leadership Enrichment and Advancement Program. Strongly committed to personal growth and learning, Bernadette constantly seeks ways to expand her knowledge and skills through mentorship and self-study. She has traveled extensively (100+ countries), learning about cultures, history, art and music. Her entire family is musical, having a family band that performs for special events and for seniors and other disadvantaged groups. They live just outside Toronto and enjoy traveling, sports and volunteering in the community.