WSIB Claims Management and Appeal Overview

Date and Time

Starts:10/22/2020 8:30 AM

Ends:10/22/2020 4:30 PM

Event Type: Workshop

7 CPD Hours Hour(s)

Yorkville Conference Center 150 Bloor St W, 2nd FL Toronto, ON


HRPA Members:
$450 + Taxes
$560+ Taxes
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Additional Information

Event Sponsor

Gain the knowledge and confidence to manage your WSIB Claims efficiently

Register for this valuable seminar and learn how to

  • Complete WSIB forms and manage claims
  • Identify red flags early on
  • Develop strategies to reduce lost time duration and claims cost

Through in-depth classroom discussion and in-class case studies, you will gain the understanding of the entire WSIB appeal process: learn how the WSIB adjudication process works today; find out the difference between claims management and case management; review and analyze most common WSIB forms;  find out the difference between claims management and case management

Learning Objective:

After completing the session, you will:

  • Have a better understanding of how to manage WSIB claims
  • Better understand WSIB strategies to WSIB claims management results.
  • Have the confidence to implement pro-active WSIB procedures and strategies in the workplace.

Who should attend:

The Program is Highly Recommended for HR Leaders, Managers and any person who deals with the WSIB, particularly in the role of claims management. 


We are listening to you, our Members.

You have provided feedback that you would prefer to receive soft copies of presentations instead of printed materials, in order to be mindful of the environment and to reduce our carbon footprint.  Therefore, in 2019, HRPA Professional Development will, whenever possible, provide a soft copy of the participant course material.  We will not produce printed materials unless there is reason to do so (e.g. program format).

If you absolutely need a hard copy, we request that you print and bring it with you.  Hard copies will not be available on site.

Thank you for your understanding.

PD Team


Speaker bio(s)
 Nicole Rout

Nicole Rout

Nicole has a 12 year long history with the Workplace Safety and Insurance Board. She started out as an adjudicator with the Board in 2005, managing all aspects of workplace injury claims from initial entitlement to labour market re-entry plans. In 2012, Nicole started working as a WSIB project manager, managing a rooster of physicians who reviewed and provided medical opinions for WSIB claim files, where she utilized her strong knowledge of WSIB policies and procedures to successfully met and exceed a demanding service level agreement.

Nicole then continued her career assisting injured workers with all levels of claims management including: Entitlement to benefits, Return to Work plans, Re-employment issues, Non-economic Loss awards, and Work Transition Plans. While assisting injured workers with their WSIB claims, Nicole found her true passion of writing WSIB and WSIAT appeal submissions. Nicole has continued this love of appeal writing for both workers and employers for all types of claim related decisions, with a high level of success.