As an HR professional, knowing how and when to have those difficult conversations will position you as the leader you’re meant to be. In the workplace, you have the unsavory task of breaking bad news and sharing contrary viewpoints. Others look to you to offer your expertise and opinion. Imagine if you knew how to be honest, to have your say … without ruining relationships. Now you can.
Marion walks you through real-life examples to demonstrate the major pitfalls to avoid and must-dos to say it like a leader. She guides you through 5 simple steps to have those tough talks and say the things that need saying. Sometimes it’s good news and other times, it’s so not. Like discussing a lateness issue with an employee, announcing an organizational change, or ‘fessing up to a mistake made. This system will break down the process into bite-size, manageable, and workable pieces. You will be authentic, offer your input, and share your expertise so others feel respected and valued. Doing all this allows for you, as a leader, to build truthful, authentic relationships, and teams.
Having served as a Director Communication for several national institutions and managed teams of employees, organizational restructure, and contentious media issues, Marion provides real-life examples borne of in-the-trenches experience, of how to say (and hear) the tough things, whether it’s good news or bad.
1:00 PM - Introduction
1:05 PM - Speaker Presentation
3:00 PM - Event Conclusion
Registration Opens: August 3, 2021 at 8 AM
Registration Closes: September 14, 2021 at 5 PM
Registration Difficulties or Questions? Please reach out to our Chapter Experience Coordinator, Adriana Covic at firstname.lastname@example.org.
- the 3 mindset traits that distinguish HR pros;
- how to influence & inspire (employees, internal clients, decision-makers)
- time-critical communications (3 tips HR pros use to convey time-critical information)
- how HR pros communicate when things go wrong, right, or are changing (in this age of flux and change, a valuable skill)
- how HR pros receive concerns (de-escalate and manage complaints)
- how HR pros can constructively provide feedback (a systematic approach to get your voice heard and deal with nasty situations)
Learning & Giving Back! As suggested by HRPA members and as part of our commitment to corporate social responsibility, HRPA has identified Indspire and Black Youth Helpline as recommended charities. Should you wish to support please select the $5 donation option upon checkout. Thank you!