This webinar is created in partnership with:
Workplaces are becoming less tolerant of ordinary disagreements. A tough manager is now described as toxic. A colleague who disputes our version of events is seen as gaslighting us. A co-worker we find difficult is recast as a narcissist.
We see the consequences of these views all around us: a flood of harassment complaints and demands for investigation, polarized work teams, refusals to work with certain colleagues, and resistance to the healthy, productive conflict that generates creative ideas and helps teams thrive.
This interactive webinar will explore the sources of this increasingly common challenge and offer clear, practical strategies to turn the tide and encourage healthy disagreement.
Learning Objectives:
- Recognize “concept creep” and challenges with applying clinical language (“harm,” “narcissist”) to ordinary workplace interactions
- What psychological safety really is – and what it isn’t
- Identifying cognitive biases, identity-protective behaviours, and societal factors that make it harder to “agree to disagree”
- Developing practical strategies to help employees approach conflict and difference productively
- Leaning into discomfort and having the hard conversations
Who should attend this program?
- HR professionals at all experience levels,
- Managers/supervisors,
- Organizational leaders,
- Organizational development specialists,
- Conflict resolution specialists.
Registration Difficulties/Questions: Please reach out to the webinars team at PDwebinars@hrpa.ca
Speaker(s)
Lauren Bernardi
Managing Partner & Workplace Investigator
Lauren Bernardi is a nationally recognized leader in employment law, workplace investigations, and psychologically safe workplace design, with more than 30 years of experience helping HR leaders navigate complex people and culture challenges. She has led highly sensitive investigations across the public and private sectors, including matters involving harassment, discrimination, and leadership misconduct, and has trained thousands of professionals through executive coaching and organization-wide culture initiatives.
Lauren developed and co-chairs the Osgoode Professional Development Certificate in Workplace Mental Health Law, leads several advanced investigation programs across Canada, and is the author of Powerful Employment Policies. She is a frequent media contributor on HR law and workplace culture and a past vice chair of the Canadian Mental Health Association Peel Dufferin.