Interviewing for Effective Investigations

Date and Time

Starts:11/18/2021 9:00 AM

Ends:11/19/2021 12:30 PM

Event Type: Workshop

7 CPD Hour(s)


HRPA Members:
$300 + Taxes
$360 + Taxes
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Additional Information

Event Sponsor

Effective investigation interviewing is critical to the success of any investigation. However, it can also be the most difficult and challenging task you encounter in the investigation process.

If you want to be a great investigator, you must become a great interviewer. This one-day workshop shows you how and guides you through a process to develop the key skills required to have confidence and success in your investigative interviews.

Gain the tools you need to improve interviewing skills, develop skills to assess credibility, and learn through demonstrations as well as exercises and role-playing.

This course is intense and very practical. Although there are no prerequisites for this program, it is recommended that those taking the program have some general experience in conducting interviews, whether investigative or for another purpose in their professional role. 


Learning objectives:

  • Understand the ethics of interviewing including fairness and neutrality
  • Know how to choose who should be interviewed
  • Learn various methods / strategies for interviews
  • Understand how to establish and maintain rapport with interviewees
  • Know how to deal effectively with challenges such as hostile, uncooperative, or overzealous interviewees 
  • Develop understanding and skills for assessing the credibility of interview subjects
  • Learn skills for managing representatives such as lawyers or union representatives


Who should attend?

This program is ideal for anyone who conducts investigations and wants to enhance and build on their interviewing skills.  This would include HR professionals at all levels, who might be tasked with conducting investigations in the workplace, or having oversight of investigations being conducted by others.  

Speaker bio(s)
Dean Benard

Dean founded the company in 2004 with a vision to integrate his expertise in investigations and mediation, and develop unique and effective approaches for all his clients. Dean has been an investigator for over 20 years and has established himself as an expert in his field. As a former registered nurse, police officer, regulatory investigator and manager, as well as a seasoned workplace investigator, Dean is frequently sought after to take on complex and high profile investigations. He has built a strong client base through the consistent delivery of high quality investigation and mediation services