A respectful workplace is more productive, less stressful, and more likely to recruit and retain the best candidates. This presentation will provide concrete ways to hone communication and de-escalation skills to assist human resource professionals in their everyday interactions with senior leaders, managers, and staff. We'll also review relevant legislation, including the Occupational Health and Safety Act, the Workplace Safety and Insurance Act and, of course, the Human Rights Code.
Attendees will learn concrete ways to improve communication and de-escalation skills to enhance workplace relationships and avoid harassment/bullying. Enhanced communication skills will improve performance management discussions, reduce workplace harassment complaints, and increase professionalism for HR practitioners and their strategic business partners.
A “no show/late cancellation” fee will be charged if cancellation is not provided to email@example.com at least 3 business days in advance.
Registrations will not be accepted at the door.
Registration Difficulties or Questions: Please reach out to our Chapter Experience Coordinator, Tracey Gallacher firstname.lastname@example.org
“Learning & Giving Back! As suggested by HRPA members and as part of our commitment to corporate social responsibility, HRPA has identified Indspire and Black Youth Helpline as recommended charities. Should you wish to support please select the $5 donation option upon checkout. Thank you!”