In partnership with:
Join the HRPA and Peninsula Canada for a practical webinar exploring the hidden consequences of “nice manager syndrome,” delayed feedback cultures, and avoiding difficult workplace conversations.
This session will examine how managerial avoidance can impact team performance, workplace culture, and create legal risk over time. Participants will gain practical strategies to:
- recognize patterns of managerial avoidance and delayed feedback;
- navigate difficult workplace conversations with confidence;
- document performance concerns effectively without sounding punitive; and
- reduce organizational and legal risk through proactive people management.
Ideal for HR professionals and people leaders looking to strengthen accountability, improve communication, and support healthier workplace cultures.
In this session, you will learn how to:
- Strengthen HR competencies in performance management by improving the ability to identify and address early-stage employee performance concerns.
- Enhance employee relations skills through practical approaches to coaching managers on difficult conversations, accountability, and constructive feedback.
- Develop risk management and compliance knowledge by understanding how delayed action and poor documentation can contribute to legal and workplace relations issues.
- Improve communication and conflict management skills needed to support respectful, productive, and legally defensible workplace conversations.
- Build confidence in guiding leaders through performance documentation practices that balance empathy, clarity, and organizational compliance.
- Support strategic HR leadership by equipping participants with proactive management practices that foster accountability, stronger workplace culture, and reduced organizational risk.
Speaker:
Olivia Cicchini: Employment Relations Expert & Presenter, Peninsula Canada
A licensed paralegal, Olivia has significant insight into legal, HR and employee management challenges faced by Canadian SMEs.
She utilizes her employment law knowledge to create relevant and comprehensive content to help small business owners and HR professionals stay compliant when employment standards and health & safety legislation.
Olivia’s incisive commentary regularly appears on radio, blogs and in newspapers. Her views have been features on CBC Radio, CTV News, CP24 and Toronto Sun.