Navigating the Accommodation Process: Managing Employees with Disabilities or Workplace Injuries

Date and Time

Starts:10/06/2020 8:30 AM

Ends:10/06/2020 4:30 PM

Event Type: Workshop

7 CPD Hour(s)

Yorkville Conference Center 150 Bloor St W, 2nd FL Toronto, ON


HRPA Members:
$450 + Taxes
$560+ Taxes
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Additional Information

Event Sponsor

Our program will educate employers on their rights when it comes to verifying and managing claims of disability and workplace injury. Employers have rights and it is imperative they know the type of information they are entitled to receive when managing these claims.

This session will better equip a Human Resources Professional to handle accommodation issues and avoid costly complaints and ligation. The session will involve group discussions about appropriate strategies in the accommodation process with the help of practical examples and fact scenarios.

What participants will learn:

  • What is (and is not) a "disability" under the Human Rights Code?
  • The duty to inquire and when the duty to accommodate is triggered
  • The duty to accommodate and undue hardship
  • The obligations of the employer and employee during the accommodation and return to work process
  • How to communicate with employees requesting accommodation
  • Accommodation of physical and mental disabilities
  • How to obtain useful medical information about an employee's condition
  •  How to implement and monitor a gradual return to work program
  •  How to discipline (or terminate) for illness or injury-related attendance issues
  • The WSIB process generally
  •  Reporting and return-to-work obligations under the WSIB
  • How to effectively handle recurring conditions in the WSIB context
  • Entitlements to WSIB cost relief
  • How to discipline (or terminate) after a WSIB claim
  • How to object to a WSIB ruling



We are listening to you, our Members.

You have provided feedback that you would prefer to receive soft copies of presentations instead of printed materials, in order to be mindful of the environment and to reduce our carbon footprint.  Therefore, in 2020, HRPA Professional Development will, whenever possible, provide a soft copy of the participant course material.  We will not produce printed materials unless there is reason to do so (e.g. program format).

If you absolutely need a hard copy, we request that you print and bring it with you.  Hard copies will not be available on site.

Thank you for your understanding.

PD Team

Speaker bio(s)
Speaker Natasha Zervoudakis

Natasha Zervoudakis

Natasha represents and advises employers on a broad range of employment and labour law matters. She began her career with Sherrard Kuzz LLP as a summer and articling student during which time she participated in a secondment with a large public sector client.

Natasha is a member of the Law Society of Upper Canada, Canadian Bar Association and Ontario Bar Association (Labour & Employment, Construction and Infrastructure, Civil Litigation, Constitutional, Civil Liberties and Human Rights, Workers’ Compensation, and Young Lawyers).

Natasha obtained her law degree from Western University, prior to which she obtained an Honours Bachelor of Arts degree with a joint specialization in Political Science and Philosophy from the University of Toronto.

Speaker Daryl Seupersad

Daryl Seupersad

Daryl is a lawyer with Sherrard Kuzz LLP, a leading Canadian labour and employment law firm. He provides advice and representation to businesses in a variety of labour and employment matters with particular emphasis on workplace safety and insurance, human rights and disability management. Prior to joining Sherrard Kuzz LLP, Daryl worked for a public sector agency specializing in management-side workers’ compensation matters. Daryl has taught labour and employment law at George Brown College.