Management Skills 101: Performance Management and Development

Date and Time

Starts:01/22/2019 8:30 AM

Ends:01/22/2019 4:30 PM

Event Type: Workshop

7 Hours Hour(s)

Yorkville Conference Center 150 Bloor St W, 2nd FL Toronto, ON


HRPA Members:
$495 + Taxes
$595 + Taxes
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Additional Information

To determine if your company qualifies to have the costs of this program covered through a grant, click here.

Event Sponsor

Many talented employees find themselves supervising others, yet few receive sufficient training in the skills needed to succeed in the role.

In this one-day workshop, participants explore the role of manager and acquire practical tools and resources to transform from an individual contributor to a highly regarded leader.

Participants learn how to set organizationally aligned goals and how to mobilize performance; participants also acquire the essentials of effective delegation and a model for delivering objective feedback.

As part of this workshop, participants create their own personal Manager Roadmap and action plan based on real life examples, discussion, and active practice.

Learning objectives:

  • Clarify the most important aspects of leading a team
  • Write organizationally aligned performance goals
  • Discover what really motivates employees
  • Explain the role and key elements of effective recognition
  • Learn what and how much to delegate
  • Enhance your ability to deliver objective feedback


Who should attend?

  • Human Resources Professionals supporting management development
  • Newly appointed managers and supervisors who have direct reports
  • Managers and supervisors who have limited experience leading others
  • Experienced managers and supervisors who want a refresher on management skills
  • Individuals aspiring to a management or supervisory role within the next 12-18 months
  • Everyone tasked with performance management and development


We are listening to you, our Members.

You have provided feedback that you would prefer to receive soft copies of presentations instead of printed materials, in order to be mindful of the environment and to reduce our carbon footprint.  Therefore, in 2019, HRPA Professional Development will, whenever possible, provide a soft copy of the participant course material.  We will not produce printed materials unless there is reason to do so (e.g. program format).

If you absolutely need a hard copy, we request that you print and bring it with you.  Hard copies will not be available on site.

Thank you for your understanding.

PD Team

Speaker bio(s)
Speaker Gabriella Fermo

Gabriella Fermo

Gabriella Fermo is Chief Excellence Officer at Raising The Bar. Gabriella designs and delivers learning, leadership / management development, and team collaboration programs for corporate and consulting organizations. In recognition of her work, Canadian HR Reporter has named Gabriella one of The Top 25 HR Professionals in Canada.

Gabriella acquired corporate and consulting experience with some of North America’s most progressive companies, including two Top 50 Employers and a big four consulting firm. She brings more than two decades of experience in change management, human resources, learning and organizational development. Gabriella has also taught post-graduate courses leading to the Certified Human Resources Professional (CHRP) designation. Gabriella’s relevant, real-world experience deepens her understanding of the business issues that clients face everyday and aids in developing optimal solutions.

Gabriella graduated from the University of Toronto with a Bachelor of Science Degree with distinction in Industrial Relations and Psychology. She is a certified Myers-Briggs Type Indicator® practitioner, qualified to administer all Level B psychometric self-assessment tools, certified in Prosci’s change management methodology, and earned the Certified Human Resources Leader (CHRL) designation.