North Bay and Sudbury: Part II – Foundational Conversations (Working with Difficult People)

Date and Time

Starts:11/23/2023 12:00 PM

Ends:11/23/2023 2:00 PM

Registration Closes:11/22/2023 8:00 AM

Event Type: Webinar

2 CPD Hour(s)



Members FREE | Non-Members $35+HST

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Additional Information

Join us for this virtual webinar hosted by the HRPA North Bay and Sudbury Chapter.

Event Sponsor

Understanding the foundation of all-important conversations, particularly those that happen at a crucial point in an interpersonal relationship, is a great start. Conscious Conversations is a continuation of the material from Foundational Conversations, and looks at having difficult interpersonal conversations while taking into account both what is happening in the moment, and the “entrance conditions” to make it safe for both parties to find shared meaning, building mutual purpose and respect. Introspective and interactive, participants come away with concrete tools and worksheets they can use every day, building their own consciousness resulting in deeper communication and interpersonal skills.


  • Working with emotionally reactive people (without judgement) through dialogue and conversations to get to a place of mutual understanding, fostering healthy conflict and interpersonal relationships at work.
  • Overcoming barriers to building mutual understanding with someone who is difficult to communicate with and who may not want to converse.
  • Creating psychological safety in conversations, staying consistent in your intent to create/hold that safety (for yourself and this other person) to allow for mutual understanding to continue going forward.


12:00 PM to 2:00 PM Presentation

Registration Difficulties or Questions? Please reach out to our Chapter Experience Coordinator, Rebecca Lauzon at

“Learning & Giving Back!  As suggested by HRPA members and as part of our commitment to corporate social responsibility, HRPA has identified Indspire and Black Youth Helpline as recommended charities. Should you wish to support please select the $5 donation option upon checkout. Thank you!” 

Speaker bio(s)
Carleen Hicks

Carleen Hicks is a successful Executive and Leadership Coach who quickly builds rapport with her clients, allowing them to explore areas of strength, and vulnerability in their working life. Her approach has helped hundreds of professionals, emerging leaders and executives to build a work life they can love. She brings over 20 years of experience working with businesses and leadership teams in the private and not-for-profit sectors. She holds a bachelor’s degree from the University of Manitoba and is a certified Integral™ Master Coach.