Chatham-Kent: Managing Conflict in Your Professional and Personal Life

Date and Time

Starts:10/28/2022 9:30 AM

Ends:10/28/2022 12:00 PM

Registration Closes:10/20/2022 8:00 AM

Event Type: Professional Development

1.5 CPD Hour(s)

John D. Bradley Convention Centre 565 Richmond Street Chatham, Ontario


HRPA Members: $20 +HST | Non-Members: $40 +HST

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Additional Information

This is an IN-PERSON EVENT at the John D. Bradley Convention Centre in CHATHAM.

Attendees are encouraged to bring real problems for discussion or submit them confidentially ahead of time to using subject line: HRPA CK October event submission.

Online registration is required. Registration fees will not be refunded if cancellation is not provided to at least 3 business days in advance. Registrations will not be accepted at the door.

Event Sponsor

This timely and practical, custom-designed workshop will provide participants with the opportunity to explore effective conflict resolution strategies for the workplace (whether the workplace is in-person or remote). Registrants will leave with an enriched understanding of how best to help employees who will inevitably face some form of conflict in the workplace during their careers. 

Specifically, I will teach and lead the group in a discussion about important ideas including positions vs. interests, narratives and reframing, as well as interesting neuroscientific theory on how our brains process information sometimes contrary to our goals in conflict situations. Through a combination of lecture and interactive exercises, we will analyze the importance of communication, managing expectations, and the art of providing useful feedback. In addition, these lessons are easily expanded beyond employer/employee communications to help attendees manage conflict in their own lives, both professionally and personally.

Attendees are encouraged to bring real problems for discussion or submit them confidentially ahead of time to using Subject line: HRPA CK October event submission.

Learning Objectives:

  1. Learn to interpret and work with the emotional state of self and others
  2. Make effective use of information derived through thoughtful and effective communication to guide behaviour and affect positive change
  3. Negotiate robust solutions that balance the interests of all parties and leave people feeling seen, heard and respected


9:30 AM    Registration and Networking

9:45 PM    Speaker Presentation

11:15 AM     Lunch

12:00 PM   Event Concludes

Registration Closes:  October 20, 2022 at 8:00 AM.  No exceptions as we must provide attendee count and dietary restriction information to the venue in advance.

Registration Difficulties or Questions: Please reach out to our Chapter Experience Coordinator Bobbi-Lyn Smith at

Speaker bio(s)
Shannon Moldaver

Shannon Moldaver is the Principal of Shannon Moldaver Dispute Resolution Inc., providing services in mediation, workplace restoration, teaching, training, coaching, facilitation and education design. For workplace restoration, mediation, and training, she has been hired by several public and private sector organizations including federal and provincial government agencies and higher education institutions. She has held the role of lead instructor for several courses at Osgoode Professional Development, and currently co-directs and teaches the Osgoode Negotiation Certificate Course. Prior to starting a mediation practice, Shannon worked for the Law Society of Ontario in various roles, including mediating as Complaints Resolution Counsel and designing legal education as Professional Development & Competence Counsel. Shannon also practiced law at a well-known litigation firm in downtown Toronto, ultimately running her own practice. In addition, she worked for the City of Toronto directly for Mayor Lastman. Shannon has a Master’s Degree in International Relations, an LL.B. and an LL.M. (Dispute Resolution) from Osgoode Hall Law School, and course work in management and design of e-learning.