In Partnership with:
Payday is one of the most emotionally charged moments in the employee lifecycle. When pay is accurate, it reinforces trust. When it’s not, even small errors can erode confidence, impact engagement, and damage organizational credibility.
While payroll errors are often treated as administrative issues, they are fundamentally employee experience moments. Many breakdowns do not originate in payroll itself, but in upstream HR data, fragmented workflows, approval gaps, and disconnected systems.
This session explores payroll through an employee experience and governance lens. Participants will examine how compensation changes, time-off tracking, status updates, and data visibility directly influence trust, compliance, and financial accuracy. We will discuss common blind spots in Canadian organizations and explore how HR can move from reactive corrections to preventative design.
Designed for HR professionals responsible for operations, compliance, or HR technology, this webinar will provide practical strategies to strengthen confidence before payroll is processed. Attendees will gain insight into how better data integrity, workflow visibility, and system integration can reduce payroll risk while reinforcing HR’s role as a steward of fairness and employee trust. Because getting pay right isn’t just about accuracy, it’s about credibility.
By the end of this session, participants will be able to:
- Recognize payroll accuracy as a critical employee experience and trust moment
- Explain how payroll errors impact employee confidence, engagement, and retention
- Identify upstream HR data and workflow gaps that contribute to payroll inaccuracies
- Assess common compliance and governance blind spots within Canadian organizations
- Apply preventative design principles to strengthen payroll confidence before processing
Session Speakers:
Drew Millington - Co-Founder & CRO at Nmbr
Drew Millington is the Co-Founder of Nmbr, Canada’s first dedicated embedded payroll infrastructure provider. Prior to starting Nmbr, Drew Co-Founded Humi, one of Canada’s leading HRIS and payroll platforms, where he helped thousands of organizations modernize their HR, payroll, and workforce management operations. His work focused on simplifying compliance, improving operational efficiency, and giving HR leaders better tools to support growing teams. He continues to work at the intersection of HR technology, payroll compliance, and workforce strategy, helping organizations think differently about how systems, data,and process can elevate the employee experience while reducing administrative burden.
Ugo Roik - Senior Account Executive at Folks
As a SeniorAccount Executive at Folks, he helps organizations simplify and streamline their HR operations through intuitive, all-in-one software solutions.
With over four years of experience in HR software sales, he has worked closely with HR leaders and business owners to understand their unique challenges, from managing recruitment and onboarding to performance, payroll and employee engagement, and to guide them toward tools that make their day-to-day simpler, more efficient, and more human.
At Folks, his focus is on helping growing teams save time, stay organized, and build better employee experiences through technology designed for real people.
Josianne Clément Tremblay -Specialist, Payroll System at Folks
With over 20 years of experience in payroll, Josianne remains deeply passionate about the compliance, structure, and precision that define the field.
Throughout her career, she has supported a wide range of organizations, from small businesses to large international and unionized environments, and has developed a strong specialization in system implementations and year end processes. She thrives on complex reconciliations and is driven by an unwavering commitment to quality. For Josianne, payroll is never just an administrative function. It is a critical system where every detail matters. She cares deeply about the accuracy and integrity of the payroll systems her team helps clients build.
Jimmy De Santis - Director, Customer Operations at Folks
Jimmy De Santis leads Client Operations at Folks, overseeing Customer Success, Support, and Technical Content. With close to 15 years of experience in SaaS post-sales leadership, he has supported organizations across productivity software, AEC (construction), transportation, eCommerce, and HR technology. He has built scalable service models and led teams through growth and operational transformation in the SaaS space. Jimmy is recognized for developing strong, high-performing teams through mentorship and hands-on leadership.