North Bay 03.24.22 Break the Mold of Negativity Around Policies

Date and Time

Starts:03/24/2022 9:00 AM

Ends:03/24/2022 11:00 AM

Registration Closes:03/23/2022 8:00 AM

Event Type: Webinar

2 cpd Hour(s)



Members Free / $5 Donation / Non-member $30


Additional Information

Event Sponsor

Often organizations claim to hold "respect for others" as a core value, but when you look at their rules documents, the story is different. Whether they call them "policies," "terms and conditions," or simply "guidelines," most of these rules sound like they were written by angry parents talking to naughty children. Getting engagement under those conditions is an uphill battle. Compliance will improve when your rules sound positive and helpful. Your policies reflect your corporate culture. In this eye-opening session, Lewis shows you how to change the conversation around rules in your organization. Attendees will gain a new perspective on the purpose of policy writing in the organization, including the following takeaways: - Policies and compliance done right are a collaborative effort, not a power struggle - Many policies unintentionally reveal the organization's internal problems - We need to change the rule-making dynamic from Parent/Child to Adult/Adult, so that SMEs are seen as experts rather than enforcers.


  • To raise awareness of the relationship between the tone of voice of an organization’s policies and their corporate culture
  • To learn some of the impacts of poorly worded policies on the employee experience.
  • To explore how HR policies can invite greater compliance when they clearly connect to the corporate values.


12:50pm Open Room Participants
1:00pm Speaker presentation
4:00pm Event Concludes

Learning & Giving back! As suggested by HRPA members and as part of our commitment to corporate social responsibility, HRPA has identified Indspire and Black Youth Helpline as recommended charities. Should you wish to support please select the $5 donation option upon checkout. Thank you!

Registration Difficulties or Questions? Please reach out to our Chapter Experience Coordinator, Tammy Williams

Speaker bio(s)
Lewis Eisen

Lewis S Eisen, B.A., J.D., C.I.P. is the author of the international bestseller How to Write Rules that People Want to Follow: A Guide to Writing Respectful Policies and Directives. He has practised law, been a technology consultant, and been a policy writer in the Government of Canada. His approach to drafting rules that don’t sound bossy has been adopted by groups at organizations across the US, Canada, and the UK.