Research conducted by Harvard University, the Carnegie Foundation, and Stanford Research Center shows that 85% of job success comes from having well-developed people skills, and only 15% of job success comes from technical skills and knowledge. The best thing leaders can do to improve their effectiveness is to become more aware of what motivates them and their decision-making. This presentation will give specific strategies that leaders can implement to improve their emotional intelligence so they can develop more effective relationships, deepen their empathy, more accurately assess their strengths and weaknesses, address little c and big C crises, and cultivate an engaged and productive workforce.
By the end of this presentation, audience members will be able to:
- Listen with empathy and compassion, leading to stronger relationships at work
- Recognize their strengths, blind spots, and behavioural patterns
- Shift from reacting to effectively responding in stressful situations
A “no show/late cancellation” fee will be charged if cancellation is not provided to firstname.lastname@example.org at least 3 business days in advance.
Registrations will NOT be accepted at the door.
Registration Difficulties or Questions: Please reach out to our Chapter Experience Coordinator Tracey Gallacher at email@example.com
Learning & Giving Back! As suggested by HRPA members and as part of our commitment to corporate social responsibility, HRPA has identified Indspire and Black Youth Helpline as recommended charities. Should you wish to support please select the $5 donation option upon checkout. Thank you!