Guelph and District: Identifying and Managing High Conflict Personalities in the Workplace

Date and Time

Starts:01/26/2022 6:00 PM

Ends:01/26/2022 8:00 PM

Registration Closes:01/25/2022 8:00 AM

Event Type: Webinar

2.0 CPD Hour(s)



HRPA Members: Free or Optional $5 Donation | Non-Members: $30 + tax

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Additional Information

Event Sponsor

This session focuses on understanding Conflict-Oriented Persons and learning the most effective ways to manage this type of leader/peer/subordinate/employee. In addition, emphasis is placed on what practices to avoid as much as to engage in when dealing with individuals who demonstrate High-Conflict Patterns. Having a High Conflict Person (HCP) on a project team or task force greatly changes the interpersonal dynamics including trust, team cohesion, collective problem-solving, and the team's overall ability to generate results effectively. We consider such individuals as a key variable to be mindful of when setting goals, parameters, and expectations.


Registration Closes: January 25, 2022 at 8:00 AM

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Learning Objectives:

  • Tips for managing a High Conflict leader/peer/subordinate/employee
  • Dos and Don'ts for working with HCPs for workforce and talent management
  • Implications for teamwork and organizational power dynamics


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Speaker bio(s)
Dr. E.M. (Ted) Vokes

With a PhD in Industrial/Organizational Psychology, one of Dr. Ted Vokes' best accomplishments to date is bridging psychological theory with business application to transform organizations. Ted is an Adjunct Professor with the University of Windsor and teaches undergraduate and graduate courses in the Department of Psychology and Odette School of Business in various Masters programs of the Centre for Executive and Professional Education. He also works as an Instructor with the Corporate and Professional Development learning division of St. Clair College. Ted has over 25 years of experience as an in-house and external consultant, trainer, and facilitator to a diverse range of for-profit, non-profit, and public sector organizations -- from the automotive, mold-making, petrochemical, airline, power generation, agricultural, and telecommunications industries, to corrections, education, mental health, child welfare, hospital, public health and first responder sectors. Ted specializes in leadership development, strategic planning, dispute resolution, intervention in and prevention of workplace violence, identifying and counteracting individual and systemic abuses of power, and culture change. In this role he and his team have designed and facilitated over 500 process consultation interventions with executives, management teams, committees, and boards of directors, and conducted over 1500 learning labs in support of change and development initiatives.