Niagara: IN-PERSON The Key To Leadership Success: Self-Awareness and Emotional Intelligence

Date and Time

Starts:01/18/2023 5:30 PM

Ends:01/18/2023 8:30 PM

Registration Closes:01/11/2023 11:59 PM

Event Type: Professional Development

1.5 CPD Hour(s)

Johnny Rocco's - St. Catharines 271 Merritt Street St. Catharines, ON


HRPA Members: Free or Optional $5 Donation | Non-Members: $35 + HST

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Additional Information

5:30 – 6:00 PM Registration and Networking
6:00 – 7:00 PM Dinner
7:00 – 8:15 PM Speaker Presentation
8:15 - 8:30 PM Wrap-Up

Online registration is required. A $35 + tax “no show/late cancellation” fee will be charged if cancellation is not provided to at least 3 business days in advance. Registrations will not be accepted at the door.

Event Sponsor

Research conducted by Harvard University, the Carnegie Foundation, and Stanford Research Center shows that 85% of job success comes from having well-developed people skills, and only 15% of job success comes from technical skills and knowledge. The best thing leaders can do to improve their effectiveness is to become more aware of what motivates them and their decision-making. This presentation will give specific strategies that leaders can implement to improve their emotional intelligence so they can develop more effective relationships, deepen their empathy, more accurately assess their strengths and weaknesses, address little c and big C crises, and cultivate an engaged and productive workforce.

By the end of this presentation, audience members will be able to:

  • Listen with empathy and compassion, leading to stronger relationships at work
  • Recognize their strengths, blind spots, and behavioural patterns
  • Shift from reacting to effectively responding in stressful situations

A “no show/late cancellation” fee will be charged if cancellation is not provided to at least 3 business days in advance.

Registrations will NOT be accepted at the door.

Registration Difficulties or Questions: Please reach out to our Chapter Experience Coordinator Tracey Gallacher at

Learning & Giving Back!  As suggested by HRPA members and as part of our commitment to corporate social responsibility, HRPA has identified Indspire and Black Youth Helpline as recommended charities. Should you wish to support please select the $5 donation option upon checkout. Thank you!

Speaker bio(s)
Kristen Harcourt, Professional Coach

For the last 12 years Kristen has consulted with hundreds of organizations in various industries helping them create more positive and productive workplaces. Her specialties have been talent management, leadership development, organizational wellness, team effectiveness and performance management.

She started her coaching practice so that she could work with more individuals on a one-on-one basis and have a deeper impact. Her mission in the workplace is to help leaders develop greater self-awareness and emotional intelligence, lead with courage, reach their full potential and bring out the best in their people. She also works with individuals in a personal setting who want to have more balance, meaning, clarity and fulfillment in their careers and lives. She’s dedicated to supporting individuals in becoming more aware of their strengths, blind spots, values and purpose.

Kristen is a graduate of McMaster University, having attained her Honors Bachelor of Arts in Sociology and Psychology. She completed her coach training and certification through The Coaches Training Institute (CTI) and achieved her CPCC designation – Certified Professional Co-Active Coach.

On a personal note, Kristen is a big believer in kindness and intentional living. She’s passionate about humanizing the workplace and creating empowering work environments where people thrive.