Toronto 03.25.21 VIRTUAL Avoid the Death by Conference Call and Abolish Zoom Fatigue

Date and Time

Starts:03/25/2021 7:00 PM

Ends:03/25/2021 8:00 PM

Event Type: Webcast

1 CPD Hour(s)



FREE Members can DONATE l $30 Non-members


Additional Information

Event Sponsor

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Toronto 03.25.21 VIRTUAL l Avoid the Death by Conference Call and Abolish Zoom Fatigue

From WebEx, Zoom and Skype, increasingly, our clients and ourselves are exploring the power and reach of virtual conversations. Unfortunately, many are jaded by inefficient conference calls, and tech issues which have led the notion that virtual calls need to be a "one way" download of too much information! It doesn't have to be this way. In fact, virtual calls today can feel as if we are all in the same room, imbued by similar intimacy. In this practical session we'll explore different techniques you can immediately apply to avoid the "Death By Conference Call" syndrome.


  • Examine essential ingredients to effective virtual conversations
  • Discover different parts of the virtual conversation ecosystem;
  • Explore three techniques for exploring more engaging virtual conversations
7:00 pm Welcome and Speaker Introduction
7:05 pm Speaker presentation
8:05 pm Q&A

Speaker bio(s)
Jennifer Britton, CHRP, CHRL

Jennifer Britton, MES, CHRL, CPT, PCC is passionate about helping professionals, teams and organizations thrive in the areas of performance, teamwork and leadership, especially in the remote and virtual space. A former Program Manager with the United Nations and in the global sector, Jennifer founded Potentials Realized in 2004, an award-winning performance improvement company, with special emphasis on coaching and mentoring skills, virtual facilitation and online learning. Jennifer is the author of five books. As a recognized expert in the area of Group and Team Coaching, Jennifer’s first book Effective Group Coaching was the world’s first book to be published on the topic of group coaching globally 10 years ago. Since then she’s followed up with 4 other business books including her 2017 book Effective Virtual Conversations (key for today’s context!) and the PlanDoTrack Workbook and Planner for Remote and Virtual Professionals (2019). Jennifer brings a unique collaborative approach to working across industries, geographies and sectors. Her experience in designing and leading virtual and global initiatives, has led to a major focus of her work is in leadership and team performance. She’s been a trusted advisor on virtualizing in-person learning and teamwork for organizations. Jennifer is the co-host of the Remote Pathways podcast. Her company provides specialized support and consulting for programming in Virtual Facilitation, Leadership, Group and Team Coaching (including programs approved by the International Coach Federation), and Mentoring. Potentials Realized offers several ICF-CCE approved programs including Virtual Facilitation Essentials, Group Coaching Essentials, and the Advanced Group and Team Coaching Practicum. Her work in the area of coaching and mentoring skills for Leadership with a Toronto-based hospital was awarded a Prism Award for Excellence in Coaching (2016, ICF Toronto), and an Award of Excellence – Curriculum Design (2017, i4PL). You will find her at –,, and