Thousand Islands: IN-PERSON Delivering Effective Positive Feedback

Date and Time

Starts:03/08/2023 5:30 PM

Ends:03/08/2023 8:30 PM

Registration Closes:03/07/2023 8:00 PM

Event Type: Professional Development

1.5 hours Hour(s)

Quality Inn & Conference Centre 330 Benson Street Kingston, ON


HRPA Members: Free or or Optional $5 Donation | Non-Members: $55+ tax

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Additional Information

Event Sponsor

Delivering effective positive feedback is an under-appreciated skills in the workplace. When we typically think about feedback in the workplace, it's often in the context of performance improvement and gaps that need to be corrected. Yet the research demonstrates that negative feedback can undermine trust in one's manager and decrease feedback seeking behaviour, resulting in even poorer performance Overall, about one-third of feedback interventions have a neutral to detrimental impact on behaviour. Positive feedback, however, has the potential to improve both task performance and relationship outcomes. While managers might think they are delivering positive feedback, it's often limited to general praise like "good job" that leaves high-performing employees feeling empty and unappreciated. This session will share what effective positive feedback could look like and when and how to use it in the workplace to increase engagement and trust. 

Participants will learn:

  • What is effective positive feedback
  • When and how to leverage it
  • Why positive feedback is beneficial in the workplace for managers and employee


5:30 PM  Registration & Networking

6:00 PM Dinner

6:30 PM Speaker Presentation

8:15 PM Q & A

8:30 PM Event Concludes

Registration Closes: March 6, 2023 at 8:00 AM

Registration Difficulties or Questions? Please reach out to our Chapter Experience Coordinator, Rebecca Lauzon @ 

Learning & Giving Back!  As suggested by HRPA members and as part of our commitment to corporate social responsibility, HRPA has identified Indspire and Black Youth Helpline as recommended charities. Should you wish to support please select the $5 donation option upon checkout. Thank you!” 

Speaker bio(s)
Lisa Sansom, Organizational Development Consultant

Lisa Sansom is the owner of LVS Consulting, a boutique consulting firm that helps to build positive and effective organizations. In these roles, Lisa shares positive psychology tools and techniques with her clients through speaking, corporate training, consulting and coaching. Her clients come from a variety of industries including finance, education, technology, government, law, not-for-profit and health care. Lisa has been working in Organizational Development, Leadership Development and Change Management since 2000 and she is a certified coach at the PCC level, working with leaders and aspiring leaders as well as high-performing teams. Lisa has also written several articles for magazines and online publications. Lisa obtained her MBA from the Rotman School of Management, and earned her coaching accreditation from Adler International Learning / OISE-UT. In addition, she holds an Honours Bachelor of Arts from the University of Waterloo and a Bachelor of Education from Brock University. She completed her MAPP (Master of Applied Positive Psychology) from the University of Pennsylvania in 2010, one of the first five Canadians to do so. She is a founding Board member of the Canadian Positive Psychology Association, has presented at the International Positive Psychology Association’s World Congress four times and is the co-Chair of the practice review committee for the 2017, 2019 and 2021 World Congress on Positive Psychology.