Halton 02.17.21 VIRTUAL Communicating with Confidence, Clarity and Persuasion
As human resource professionals, we spend a lot of time and effort in communicating with those around us. In just 90 minutes you will discover how to Communicate with Confidence, Clarity, and Persuasion. You will explore: Styles of Communication, Assertiveness, Effective Listening Skills, Questioning Techniques and so much more
What you'll learn:
• Discover the different styles of communication and identify your own.
• Explore the 4 dominating personalities that help identify the communication style you will use to make the biggest impact.
• The 6-step disagreement technique that builds trust.
• How to avoid appearing too aggressive or too passive.
• How to guide conversations towards the direction of your choice.
• Understand what causes misunderstandings and how to minimize them.
• The must-do steps to create instant rapport and gain commitment.
• How to rephrase requests and ask others for what you want. •
How to gain commitment without using power, position, or status.
• What strategy to use in managing difficult conversations.
• How to deal with yours and other's emotions quickly to get to the matter at hand.