Alternative Dispute Resolution Workshop - London


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Date and Time

Starts:12/06/2016 8:30 AM

Ends:12/09/2016 4:30 PM

Registration Closes:12/07/2016 5:00 AM

Event Type: Workshop

30.75 Hours Hour(s)

Price:

Regular Fee: $2475
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Availability

Additional Information

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Event Sponsor

Stitt Feld Handy Group University of Windsor


At this four-day workshop, you will discover the time-proven process to find win-win solutions to nearly any workplace conflict thereby saving time, reducing costs, eliminating litigation and preserving valuable relationships. You will learn how to use Principled Negotiation, developed at Harvard, and learn how to mediate disputes. You will develop the practical skills and techniques you need to resolve disputes effectively and with confidence.

Due to the ever-increasing costs of conflict in the workplace, employers are increasingly turning to ADR as a solution. Employee conflict, labour disputes and discrimination claims in particular are increasingly common and employers need to take steps to stem the tide of conflict and lawsuits. ADR is an effective means to accomplish this goal. It is also the tool used by professional mediators to resolve conflicts between disputing parties.

ADR seeks to resolve conflict by cultivating cooperation and understanding. It seeks to find a solution that allows both parties to win. Above all, it seeks to protect the relationship while solving the problem.


Personal Benefits:

<  Become more persuasive and get the best deal in a negotiation

<  Learn to prepare effectively for all types of negotiations

<  Handle difficult negotiators with confidence

<  Resolve disputes while preserving relationships

<  Know when to say yes, and how to say no

<  Learn a process to mediate disputes between others

<  Gain hands-on experience and benefit from coaching from professional ADR Practitioners


Organizational Benefits:

<  Save your organization time and money by helping you to negotiate better deals

<  Optimize problem-solving internally and with clients

<  Protect and strengthen key relationships with suppliers, customers, the government, employees and other stakeholders

<  Reduce the number of complaints and grievances by preventing unnecessary conflicts

<  Resolve workplace conflicts quickly and effectively to maintain productivity and morale

<  Create more productive employees who can communicate and negotiate effectively with other employees and clients/customers

<  Create a more fulfilling work environment

<  Avoid costly and unnecessary lawsuits and work delays


The workshop includes 6 negotiation case studies, 3 mediation case studies, 1 video and a mediation demonstration.


Participants will be given a copy of the book Mediating Commercial Disputes, a business book bestseller, written by Allan Stitt.


Program Curriculum Click here

Speaker bio(s)
Rosanne Fitzgerald, Stitt Feld Handy Group

Rosanne Fitzgerald is a Toronto-based Workplace Consultant and ADR Instructor with the Stitt Feld Handy Group. In addition to facilitating workshops on Alternative Dispute Resolution, Negotiation, and Dealing with Difficult People, Rosanne works with organizations to provide workplace restoration consultations.

Rosanne has spent many years working in the areas of Organizational Effectiveness and Strategic Human Resources, providing expertise to a variety of client groups within one of the largest Canadian federal government departments. Rosanne’s primary focus in this role was to undertake organizational assessment and diagnostic activities to assist clients to manage their workplace challenges more effectively, adjust to various transitions and to bring about positive change.

In addition to working as an internal consultant, she designed and delivered workshops in Leadership Development, Change Management, Performance Management and other topics. She also developed and facilitated Train the Trainer workshops to consultants and managers.

Prior to joining the public service, Rosanne taught Management Studies courses in Ontario as a Professor at the post-secondary level. These courses included Principles of Management, Human Resources, Organizational Behaviour, Organizational Development and others. She also coordinated a Career Centre, providing employment preparation advice and advocacy for a student body of over 2,000 post-secondary students.

Paul Godin, Stitt Feld Handy Group/ADR Chambers

Paul D. Godin is a Toronto-based mediator, lawyer, negotiator, facilitator, trainer, banking ombudsman, and ADR systems designer at the Stitt Feld Handy Group/ADR Chambers. He has lectured in Negotiation and Alternative Dispute Resolution (ADR) at the University of Toronto, University of Oregon, and University of Windsor Law Schools and teaches contracting principles to project and contract managers. Paul has designed and led courses on ADR, Negotiation, and System Design worldwide for the general public and organizations including Qantas, BDO, Scotiabank, TD Bank, BMO, Hill & Knowlton, the Trade Union Congress of the Bahamas, Mattel, General Dynamics, INCO, YUM Brands, the judiciary of Trinidad and Tobago, Ontario Power Generation, Alliance Atlantis, the Chartered Institute of Arbitrators, AECON, AECL, the UN, the Governments of Canada, Australia, Bermuda, Ethiopia, Trinidad & Tobago and others.

Paul articled at Osler Hoskin & Harcourt in Toronto, and began practice in 1997. Prior to joining the Stitt Feld Handy Group in 2001, he practiced law with the Toronto litigation boutique of Rogers Moore, gaining expertise in several areas of law. While at the University of Toronto, Paul was the International Bar Association’s Client Counseling Competition World Champion, an award-winning mooter, varsity water polo player, and ABA Negotiation competitor. Prior to law, Paul was a geologist, obtaining a B. A. (Anthropology) and a B.Sc. (Geology) with High Distinction from the U of T, followed by two years of geology post-graduate work at the Univ. of Southern California as a ‘NSERC 1967’ Scholar. He obtained his LL.B. in 1995 from the University of Toronto, where he was on the Dean's List and a scholarship holder.