Programs Dinner: Change is Difficult: Change Management should NOT be!
As the pace, scale and complexity of organizational change continues to escalate, people are feeling more and more overwhelmed and frustrated with change. Being able to implement change in a way that is easier, faster and less stressful is a critical need in most organizations. HR has a critical role to plan. Do you have the knowledge and tools to manage resistance, identify the needs of the people being impacted and implement strategies to support them? This interactive presentation will cast a new light on how to make change less difficult and disruptive.
HR departments across most organizations are adding change management as a core service and developing a company wide change strategy and methodology (CMO). The focus of HR change efforts is quickly expanding from isolated projects to an enterprise-wide competency. This is welcome as senior managers are becoming more and more concerned about the costs of poorly implemented changes.
Another major issue for HR is the effectiveness of how change is implemented. Current research shows that between 60 and 70% of change efforts are only partially successful or do not last. The major cause of these failures is the lack of a robust, people-centric change management methodology and toolkit that ensures that people are fully ready and able to implement and sustain changes. In particular, leaders to be more involved and those impacted engaged earlier and each stage of the change process.
This presentation will discuss the following:
- An overview of what change management and how it has evolved over the past 30 years
- Organizational change management experiences, strengths and improvement opportunities.
- An exercise to help understand how people react to and their needs during change
- A model of innovation that shows the different levels, speeds and needs of change adoption
- A structured change process focused on supporting people as they adapt and adjust to change
- A review of change levers that are critical to the successful implementation of change
- HR’s role is creating an organization-wide change capability and culture
Learning outcomes:
- As a result of this presentation participants will:
- Understand the core elements of change management
- Appreciate people’s response and difficulties with change
- Understand the needs of different people as they go through change
- Be able to track individual change journeys and identify current needs
- Be able to apply key change levers to current change initiatives
- Take an overall change management framework back to their organizations.
Cancellation Policy: If less than three-(3) business days notice is provided: The member will be charged a $30 no show fee. Cancellations must be made prior to Fri. Sept. 13th to avoid the no show fee. If three (3) or more business days notice is provided: The members registration will be cancelled without penalty.
Questions: Call Tracey Gallacher, HRPA Chapter Experience Coordinator 416-923-7264/1-800-387-1311 ext. 374 or email
tgallacher@hrpa.ca
Please let us know in advance if you have special meal requirements (vegetarian, allergies). Thanks.
Speaker Bio:
Bruce Craig, Change Management Solutions
Bruce has spent the last 25 years helping organizations and people manage the difficulties of change. His focus has been on understanding how people go through change and how best to support them so that they can be more confident and secure in their ability to function in today’s constantly changing workplace. An innovator, he is constantly learning and developing new ways to think about and approach implementing organizational, IT and culture changes.
A certified Prosci/ADKAR professional, he has engaged senior management, acted as project change lead and coached internal HR change leads on change management best practices, strategies and tools. As a presenter and facilitator, he has presented at professional associations, led large scale change efforts, facilitated large group planning sessions and conducted leadership change management workshops.
His experience cuts across sectors including CIBC Leadership Centre, Suncor Energy, Agricorp (insurance), Intria (IT Support), Tremco Canada, Brasscraft Manufacturing, Wrigley Canada, the Ministry of Training, Colleges and Universities (TCU), the Ontario Government Centre for Leadership and Learning (CFLL), and HRDC PEI.